What to Do If You Lose Access to DigiLocker with your ABC ID
Lose Access to DigiLocker linked with your ABC ID can feel like a major setback, but it’s not the end of the road. Your academic records are still safe, and there are clear steps to regain access.
This guide will walk you through the process of recovering your DigiLocker account, so you can quickly get back to managing your credits without stress or confusion.
Why Lose Access to DigiLocker Matters
Your ABC ID is stored in DigiLocker, the secure portal under NEP 2020. It holds the 12-digit ID and all your academic records. Without access, it’s like your records are locked in a vault with no key—even though, thankfully, there’s a backup route.
Signs You’ve Lost Access to DigiLocker
Common Situations That Lead to DigiLocker Lockouts
Changing your mobile number without updating Aadhaar.
Forgetting your DigiLocker PIN and recovery email.
Not logging in for a long time, leading to account issues.
Entering the wrong OTP multiple times and triggering a security block.
First Step: Try Basic Recovery Options
Go to DigiLocker’s login page and click “Forgot PIN”. Use your Aadhaar-linked
mobile number to get an OTP and reset access
If your mobile number has changed, update it via DigiLocker’s “My Profile” →
“Update Mobile” section (OTP-based).
If this doesn’t work, move to the next
step.
Contact DigiLocker Support
Send a polite email to DigiLocker support explaining:
You’ve lost access to your account.
Your ABC ID is linked to that account.
Your Aadhaar number and your old/new mobile number.
Visit an Aadhaar Enrolment Center, If Needed
If your registered mobile number is inactive, go to your nearest Aadhaar centre:
Alternative Ways to Retrieve Your ABC ID
Even without DigiLocker, you can:
Tell Your College About the Issue
Inform your institution’s ABC or NAD coordinator:
“I’m locked out of DigiLocker, but I still need my ABC ID and credit upload. Can someone help retrieve or reissue it?”
Colleges often keep internal records and can guide you through alternate verification.
Preventive Measures to Avoid Losing Access Again
Always keep your Aadhaar-linked mobile number active.
Store a PDF or screenshot of your ABC ID and DigiLocker credentials securely.
Update your DigiLocker recovery email and mobile promptly when they change.
What to Do If the Issue Drags On
If you’re still locked out after several days:
Send a follow-up email to DigiLocker support referencing your earlier message.
Ask your college to back you up they can often verify your identity through internal systems.
Common Mistakes to Avoid During Recovery
How to Speed Up the Recovery Process
How DigiLocker and ABC ID Work Together
DigiLocker acts as the storage vault, while the ABC ID is the identifier linked to your academic records. Losing access to DigiLocker doesn’t delete your ABC ID—it just blocks your access to view and manage those records.
Steps to Verify Your ABC ID After Recovery
Once you regain DigiLocker access:
Quick Recovery Summary
FAQs
Final Thoughts
Losing DigiLocker access is stressful, but it’s not the end of the world. With quick recovery steps, updated contact details, and help from your college, you can regain control fast. Keep backups and stay proactive so you never have to deal with a last-minute scramble again.
